Cyber insurance

Protection for your clients' businesses against cyber attacks and data breaches, with a 24/7 incident response service.

What is cyber insurance?

Cyber insurance is designed to make sure businesses are protected, despite the complexity and ever-changing nature of cyber risk.

What does our cyber insurance cover?

Most cyber incidents are covered, including:

  • Extortion
  • Business interruption
  • Breach response costs
  • Data liability

Why choose RSA cyber insurance?

Bespoke cover for your business needs

We can tailor cover to meet your customers' needs.

Cyber risk management

Our risk experts will help you to manage and minimise threats to your customers' businesses.

24/7 incident response line

Round-the-clock incident support is on hand as soon as you need it.

Specialist claims team with global coverage

Our claims experts are available around the world, in 200 languages.

Who is our cyber insurance for?

We cover businesses across a wide range of sectors. We aim to work with businesses with good information security management systems.

We're unable to cover businesses involved in:

  • Government entities
  • Online gaming
  • Crypto currency
  • Adult entertainment
  • Nuclear risks

Cyber insurance and claims

If your customers' business experiences a cyber breach, time is of the essence. With our partners, Crawford, we provide a 24/7 incident service. Here's how the team can help you:

Triage the issue

The team will triage the issue, and advise on the best course of action.

IT experts

A team of IT forensic experts will investigate the incident, and work to resolve it.

Help with notification

Assist if a large number of data subjects need to be notified.

Legal advice

Provide advice on legal obligations, and how best to communicate with regulators.

The process

Once the first notification of loss (FNOL) is received, a clear and comprehensive process is followed:

1. FNOL

  • 24/7/365 notification
  • Certified Incident Manager (CIM) appointed
  • Notification to inform stakeholders

2. Within 5 hours

  • First response to insured
  • Commence investigation
  • Immediate mitigations
  • Appoint experts
  • Triage calls with stakeholders
  • Policy coverage reviewed
  • Clear discovery plan emerges

3. Within 24 hours

  • Investigations well underway
  • Initial indications emerging
  • Immediate mitigation work continuing
  • Regular updates to stakeholders

4. Within 48 hours

  • Initial investigations concluding
  • Regular updates to stakeholders continuing
  • Policy coverage view emerging
  • Immediate mitigation work maturing
  • Clear solution plans emerging

Our expert claims team

Certified incident managers - qualified and trained to manage the process

Global coverage, available in over 200 languages

An extensive panel of IT forensic, legal, accounting, public relations and security experts with a global footprint

Cyber insurance policy documents and information


Cyber Risk Policy Summary - PDF - 87KB

For SMEs. A detailed summary of the cover provided.


Cyber Risk Policy Wording - PDF - 243KB

For SMEs. Full policy wording, including the Schedule, Statement of Fact, Endorsements, Clauses and Certificates.


Cyber Protection Policy Summary - PDF - 87KB

For mid-size and large businesses. A detailed summary of the cover provided.


Cyber Protection Policy Wording - PDF - 215KB

For mid-size and large businesses. Full policy wording, including the Schedule, Statement of Fact, Endorsements, Clauses and Certificates.


10 Tips to stay Cyber Secure - PDF - 95KB

Find out how to stay secure when working from home or in the office.


Speak to us about cyber insurance and get a quote

To find out more and get a quote, speak to our specialist underwriting team. We’ll be more than happy to answer any questions and can provide you with fast decisions.

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Lead Underwriter - Cyber
Henry Westwood
henry.westwood@uk.rsagroup.com
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Assistant Cyber Underwriter
Ben Fisk
ben.fisk@uk.rsagroup.com
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Strategic Portfolio Manager: Cyber, Liability and Accident & Health
Nicola Parker
nicola.parker@uk.rsagroup.com
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Assistant Specialist Underwriter
Fiona McMartin
fiona.mcmartin@uk.rsagroup.com