Our company values
Five values guide our actions and drive our commitment to supporting people, businesses, and society prosper in good times and be resilient in bad times.
Our values are the foundation of everything we do. From how we interact with brokers and customers to how we work with each other.
Learn more about each value and how we make them the heart of what we do.
Integrity
At RSA, integrity means doing the right thing. We set high standards for everything we do and strive to do our best work every day and in a way that is open, honest and fair.
Respect
We work together to create a safe workplace, where everyone is treated with dignity. We foster an environment where everyone can be their best self every day and have the opportunity to develop and progress their career.
Customer-driven
Where we focus on our customers’ needs and make sure we are there for them in both the good times and bad. We recognise that every customer’s situation is different. By using our specialist knowledge and expertise we provide the right solutions and outcomes for all of our customers.
Excellence
Excellence means we place the greatest importance and value on the quality of our work. We understand what it means to be responsible and accountable for delivering the best outcomes for our brokers and customers.
Generosity
This is the spirit in which we interact with brokers, customers and each other. Helping people drives everything we do and gives meaning to our work. Generosity is the value that guides and enables employees to help others, protect the environment and support our communities to become more resilient.
