Cyber insurance

Protection for your clients' businesses against cyber attacks and data breaches.

Cyber product closure

This product closed to new business on 15 April 2024.

We have ceased writing new business, and any new cyber business will be via Resilience. Resilience are a cyber specialist and partner of RSA and our parent company, Intact. Please refer to our FAQs at the bottom of this page for more information.

What cyber insurance covers

Cyber insurance is designed to make sure businesses are protected, despite the complexity and ever-changing nature of cyber risk.

Most cyber incidents are covered, including:

  • Extortion
  • Business interruption
  • Breach response costs
  • Data liability

Cyber insurance and claims

If your customers' business experiences a cyber breach, time is of the essence. With our partners, Crawford, we provide a 24/7 incident service. Here's how the team can help you:

Triage the issue

The team will triage the issue, and advise on the best course of action.

IT experts

A team of IT forensic experts will investigate the incident, and work to resolve it.

Help with notification

Assist if a large number of data subjects need to be notified.

Legal advice

Provide advice on legal obligations, and how best to communicate with regulators.

The process

Once the first notification of loss (FNOL) is received, a clear and comprehensive process is followed:

1. FNOL

  • 24/7/365 notification
  • Certified Incident Manager (CIM) appointed
  • Notification to inform stakeholders

2. Within 5 hours

  • First response to insured
  • Commence investigation
  • Immediate mitigations
  • Appoint experts
  • Triage calls with stakeholders
  • Policy coverage reviewed
  • Clear discovery plan emerges

3. Within 24 hours

  • Investigations well underway
  • Initial indications emerging
  • Immediate mitigation work continuing
  • Regular updates to stakeholders

4. Within 48 hours

  • Initial investigations concluding
  • Regular updates to stakeholders continuing
  • Policy coverage view emerging
  • Immediate mitigation work maturing
  • Clear solution plans emerging

Our expert claims team

  • Certified incident managers - qualified and trained to manage the process
  • Global coverage, available in over 200 languages
  • An extensive panel of IT forensic, legal, accounting, public relations and security experts with a global footprint

Documents and downloads


Cyber Risk Policy Summary - PDF - 87KB

For SMEs. A detailed summary of the cover provided.


Cyber Risk Policy Wording - PDF - 243KB

For SMEs. Full policy wording, including the Schedule, Statement of Fact, Endorsements, Clauses and Certificates.


Cyber Protection Policy Summary - PDF - 87KB

For mid-size and large businesses. A detailed summary of the cover provided.


Cyber Protection Policy Wording - PDF - 215KB

For mid-size and large businesses. Full policy wording, including the Schedule, Statement of Fact, Endorsements, Clauses and Certificates.


10 Tips to stay Cyber Secure - PDF - 95KB

Find out how to stay secure when working from home or in the office.


Contact us

Get in touch with a member of our team.

RSA Favicon
Assistant Cyber Underwriter
Ben Fisk
ben.fisk@uk.rsagroup.com
RSA Favicon
Strategic Portfolio Manager: Cyber, Liability and Accident & Health
Nicola Parker
nicola.parker@uk.rsagroup.com

Cyber product closure FAQs

To save you time, we’ve updated our FAQs. These are intended to provide helpful answers to any questions you may have. They should be read alongside the conversations you have with your customer.

If you have any specific queries that are not answered in the FAQs or need any help or support, please contact us.