Broker support
For contacts, e-trading, reporting, FAQs and quotes
Report insurance fraud
Contact the insurance fraud bureau. If you think your bank account or card details have been used without your permission, speak to your bank or card issuer immediately.
Frequently asked questions
Whether it's product specific, or related to an event or update, you'll find the answer in our FAQ pages.
Would you like to talk to somebody?
It's easy to contact the RSA Team and we are always happy to help.
If you have an account manager, you can get in touch with them directly if you have any questions.
If you need a manually traded quote from our regional offices, you can speak to your account manager (if you have one) or email new.business@uk.rsagroup.com.
You can also search for senior underwriter contact details by region and by product.
Rachel Whitty - Sales Manager
Property, Packages and Residential
Caroline Wood - Senior Underwriter
Motor Fleet Public and Employers Liability
Stuart Duncan - Senior Underwriter
Professional Indemnity and Financial Risks including Bonds
Alison Balfour - Underwriter Leader
Construction, Engineering and Renewable Energy
Iain Geekie - Regional Manager
Marine and Transit
Ian Smith – Specialist Underwriter
Iain Geekie – Regional Manager
Property, Packages and Residential
Stephen Hudson - Lead Underwriter
Public and Employees Liability
Paul Shafi - Senior Underwriter
Motor Fleet
Abigail Wheelwright - Senior Underwriter
Professional Indemnity and Financial Risks
Gemma Fozard - Underwriting Leader
Construction, Engineering, and Renewable Energy
Rick Kellett - Senior Underwriter
Marine and Transit
Ian Smith – Specialist Underwriter
- Email: ian.smith@uk.rsagroup.com
Craig Dickinson – Regional Manager
Property, Residential, Public and Employers Liability
Andrew Collins - Senior Underwriter
Packages
Stewart Nicholas - Senior Underwriter
Motor Fleet
Simon Roberts - Senior Underwriter
Professional Indemnity and Financial Risks
Gemma Fozard - Underwriting Leader
Construction, Engineering, and Renewable Energy
Rick Kellett - Senior Underwriter
Marine and Transit
Ian Smith – Specialist UnderwriterAndrew Bartley – Underwriting Leader
Chris Brian - Sales Manager
Property and Packages
David Amos - Senior Underwriter
Property and Residential
Lee Jackson - Senior Underwriter
Public and Employers Liability
Andy Pardoe - Lead Senior Underwriter
Motor Fleet
Becky Dougan - Senior Underwriter
Construction, Engineering and Renewable Energy
Richard Hampson - Senior Underwriter
Professional Indemnity and Financial Risks
Claire Whittaker - Underwriting Leader
Marine
Chris Parr - Senior Specialist Underwriter
Andrew Jones – Underwriting Leader
Property and Residential
Simon Bearpark - Senior Underwriter
Packages
David Amos - Senior Underwriter
Public and Employers Liability
Andy Pardoe - Senior Underwriter
Motor Fleet
Peter Jones - Senior Underwriter
Professional Indemnity and Financial Risks
Claire Whittaker - Underwriting Leader
Construction, Engineering and Renewable Energy
Richard Hampson - Senior Underwriter
Marine and Transit
Chris Parr - Senior Specialist Underwriter
Cheryl Wiseman – Underwriting Leader
Alan Houston - Sales Director
Packages
Andy Garrett - Senior Underwriter
Property and Residential
Stewart Chamberlain - Senior Underwriter
Engineering and Renewable Energy
David Eatough - Senior Underwriter
Construction
Timothy Christmas – Senior Underwriter
Financial Risks
Patrick Caine - Underwriting Leader
Professional Indemnity
Sarah Cleeve - Underwriting Leader
Marine and Transit
Chris Parr - Senior Specialist Underwriter
Employers' and Public Liability and Motor Fleet
Beki Colyer - Underwriting Leader
Employers and Public Liability
James Norman - Senior Underwriter
Packages
Tim Copp - Senior Underwriter
Property and Residential
Steve Cole - Senior Underwriter
Motor Fleet
Kathy Oliver - Senior Underwriter
Construction Engineering and Renewable Energy
Tim Philpot - Senior Underwriter
Email: tim.philpot@uk.rsagroup.com
Marine
Chris Parr - Senior Specialist Underwriter
Professional Indemnity
Sarah Cleeve - Underwriting Leader
Financial Risks
Patrick Caine - Underwriting Leader
Neil Freeman-Jones – Underwriting Service Leader
For all your questions relating to e-trading with the following products:
- Business combined
- Properties
- Tradespeople and homeworkers
- Offices (incorporating health and medical)
- Shops (incorporating hair and beauty)
- Pubs, restaurants and hotels
- Professional Indemnity Combined and Management Protection
Call us
Opening hours
Monday to Friday: 9am to 5pm
Claims
Opening hours
Monday to Friday: 9am to 5pm
Email us
Business combined: businesscombined.referrals@uk.rsagroup.com
Properties: sme.properties@uk.rsagroup.com
Tradespeople and Homeworkers: sme.tradespeopleandhomeworkers@uk.rsagroup.com
Offices (incorporating Health and Medical): sme.offices@uk.rsagroup.com
Shops (incorporating Hair and Beauty): sme.shop@uk.rsagroup.com
Pubs, Restaurants and Hotels: sme.prh@uk.rsagroup.com
Professional Indemnity Combined: sme.pi@uk.rsagroup.com
Management Protection (Directors and Officers): sme.managementprotection@uk.rsagroup.com
Any other enquiries not related to the above: rsa.etrade@uk.rsagroup.com
For all questions about deals trading or to make an enquiry.
Call us
Ask your account manager
Contact them directly. If you don't have their contact details, contact us and a member of the team will get back to you.
If you don't have an account manager
If you don't have an account manager, or don't know who your account manager is, please log into RSA Online and use the Live chat function to speak to us and we'll arrange a call back.
Find out more about a scheme or delegated arrangement
Get in touch with your local representative or with our delegated partnership team.
To find out why RSA is your schemes partner of choice, download our brochure.
If you need a manually traded quote from our regional offices, please speak to your account manager or email: new.business@uk.rsagroup.com
If you need a quote for an e-trade product, please submit your client’s risk details via RSA Online or your usual software house.
Please note that you will need an agency with RSA to place business with us, and we offer separate agencies for our regional manually traded business and e-trade business.
Your opinion matters because it helps us to improve our service. If you are a broker and have a comment about the service you receive from us, please let us know at frank@uk.rsagroup.com