Property insurance products

We insure businesses involved in all aspects of commercial property, from small residential and commercial let portfolios to multinational real estate clients and complex operational property risks.

And if you ever need to make a claim, you can be confident we’ll handle it fairly and as quickly as possible.

Cover for buildings, contents, rent and liability

Our e-traded products offer fast and flexible cover for smaller risks. For larger, more complex risks, we offer a risk management and underwriting service to help you get the right cover.

Residential properties

Commercial property insurance for properties let for rental income.

Real estate

A global insurance solution for real estate investors.

Properties insurance e-traded

e-traded commercial property insurance for up to 20 properties. Rated 5 Star by Defaqto.

Property insurance

A flexible insurance package designed for UK-domiciled companies.

Property owners’ insurance

A comprehensive solution for large portfolios of UK properties.

Risk managed property

Includes expert risk management for large UK and multinational companies.

A claims service you can rely on

We understand the impact a property claim can have on a business. That’s why we’re focused on settling claims fairly and as quickly as possible.

We aim to respond to new claims within 3 hours

We know you want to get back to normal as soon as possible. That’s why we aim to respond to new claims within 3 hours and have an action plan ready within 2 working days.

You get your own claims expert

Explaining the same situation to several different people slows things down. So, we make sure every claim has a nominated claims handler with the right expertise to manage it from start to finish.

We aim to resolve smaller claims quickly

There’s no need to dwell on straightforward claims. That’s why we aim to handle claims worth up to £5,000 as quickly as possible. Send us the required information (PDF, 93KB) and we’ll do the rest.

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Notify us of a new claim using our online form

Brokers and policyholders can now notify us of commercial property claims using our online form.

The simple, step-by-step system helps gather all the information we need at a time and pace that suits you.

Start a new claim
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Track claims online

With Claims Online, brokers can follow up on existing claims with just a few clicks.

Sign in or register to check a claim’s:

  • progress
  • reference number
  • important documents

Not available for some specialty lines claims.
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For over 300 years, we’ve been finding new and better ways to support our customers.