Local expertise. Global capabilities

For multinational organisations, there’s no such thing as a one-size-fits-all insurance product. Identifying, organising, and delivering local insurance policies to meet their unique needs comes with a host of challenges. That’s where our Global Network comes in. Our Global Network is an invaluable asset for our multinational clients. It makes it possible for us to insure complex risks across multiple territories – keeping our clients covered, wherever they are.

Handshake in a coffee shop wearing formal attire

Partners in more than 150 countries

RSA’s extensive and wide-reaching Global Network supports customers in over 150 territories with local expertise via 130 Global Network partners. So, when you need insurance that covers multiple territories, with complex risks, we’ve got the network to make it happen.

High standards

We’re meticulous in our choice of partners. We aim to pick one of the top five insurers in each country we work in. So, you can be confident that wherever the business is, we can draw on the local expertise and professional service you expect.

Full compliance

From the very first stages of a partnership to the fifth, tenth, or twentieth year of working together, we dig deep into the details – regularly verifying that our partners are fully compliant with local and international regulations.

Our Global Network in numbers

In 2024 our Global Network saw:

2,921 Multinational customers serviced

15,700 policies issued

£332.4m annual premium written

3,154 claims settled

Global breadth, local depth

The RSA Global Network strikes just the right balance of global and local. It means we can write risks for some of the largest corporations in the world, while keeping lots of the business processes within the country. So, a claim made in Bolivia gets paid in Bolivia. It keeps things simple.

Dedicated Client Services team

With dedicated case handlers and regular partner engagement, our clients can be confident that fast, effective assistance is on hand.

Large program support

Flexible network that supports captives and large program structures once an appropriate placement team structure is established.

Carefully-chosen partners

We aim to pick one of the top five insurers in each country we work within, so we draw upon only the best, regardless of location.

Trusted by international insurers

12 other major insurers have opted to use our multinational infrastructure over our competitors when their global clients require local policies.

Part of Intact

Under Intact Financial Corporation, we’re part of a leading provider of property and casualty insurance, with a proven track record of industry outperformance.

Single location team

Our dedicated UK-based team delivers flexible and agile global coverage.

Whether our customers operate in a handful of countries or a hundred, we can meet the requirements of multinational claims around the globe.

Global claims are best handled in their country of origin. So, our claims service is delivered locally, to agreed service standards, by our established network of trusted claims agents and adjusters.

All of our local offices, including RSA-owned offices and Network partners, have delegated authority to handle claims up to an agreed financial threshold or complexity before referring them to our central, complex claims experts in the UK.

Our claims experts have extensive knowledge across all sectors and the experience to deal with large and complex losses.

We understand the challenges faced by a multinational company across business segments, so we establish strong relationships with customers and brokers before policy inception and maintain proactive communication throughout.

A Claims Account Manager (CAM) will be appointed, when required, and will work collaboratively with all stakeholders.

By operating centrally controlled policy and claims tracking through our dedicated Information Platform (IP), we can monitor every single transaction and the progress of claims.

With every one of our Network offices, whether they are RSA offices or an external partner, we put in place a signed, legally binding Business Cooperation Agreement (BCA). This sets out the required service standards and ensures all offices understand what is expected of them.

Dedicated information platform: You can monitor all transactions and claim progress, with claims recorded within 24 hours.
Local offices indemnified: Every office is indemnified against the financial impact of transactions across our Global Network (up to £5m).
Guaranteed full settlement: We guarantee settlement of all premium claims balances on all valid claims, in full.
Dedicated claims handler: A single point of contact, managing your claim from start to finish.