Broker Login
Claims
Contact us
Phone icon outlined

Who we are

  • About RSA
  • Our company values
  • Our history
  • Our leadership
  • Our locations

How we work

  • Our approach to social impact
  • Our climate strategy
  • ESG reports and disclosure
  • Diversity, Equity and Inclusion

Get in touch

  • Contact us
  • Claims

Commercial insurance

  • Our commercial products
  • Construction, Engineering and Renewable Energy
  • Cyber
  • Marine
  • Insurance packages
  • Motor fleet
  • Liabilities
  • Professional and financial
  • Property
  • Accident and health
  • Rail
  • Scottish bonds
  • View all commercial insurance

Personal insurance

  • Our personal products
  • Clearchoice home insurance
  • Preferred Choice home insurance
  • Tenants contents insurance

Insurance support

  • Contact us
  • Claims
  • Insurance enquiries
  • Report insurance fraud
  • Risk consulting
  • Commercial policyholders - update Motor Insurance Database
  • Brokers - update Motor Insurance Database

Working with RSA

  • Brokers and partners
  • Why choose RSA
  • Risk consulting
  • Claims

How we work

  • Small business insurance
  • Mid-market business insurance
  • Large corporate insurance
  • Schemes
  • Delegated business - Managing General Agencies (MGA)

News and updates

  • Product updates
  • Commercial insights
  • Regulatory news

Help and contact

  • RSA Online
  • Tools and resources
  • Document archive
  • Broker support
  • Frequently asked questions
  • Compliance

Company performance

  • Results
  • Annual reports
  • Regulatory reports

Investment strategy

  • Preference shareholders
  • Manage shareholding
  • Dividend information
  • Dividend calendar

More information

  • Bond investors
  • Credit ratings
  • Contact us

RSA careers

  • Careers hub
  • Early careers
  • Our recruitment process
  • Data privacy statement

Life at RSA

  • Employee benefits and wellbeing
  • Team stories

Get to know us

  • About RSA
  • Our leadership

Join our team

There’s more to a career in insurance than you might expect.

Search vacancies

From RSA

  • Company news
  • Press releases

Industry news and insights

  • Insurance news
  • Commercial insights
  • Regulatory news

More information

  • View all news and insights
  • Media enquiries
Broker Login
Claims
Contact us

Disruption to control

9 June 2025
Read time: 3 minutes

Close up of train seats

As seen last week in Rail Professional Magazine, RSA's Steve Medhurst (Global Transportation Specialism Leader) and Nigel Probert (Technical Claims Manager) talk about the role of claims in risk management.

Steve and Nigel talk about why preparation and response is key - with focus on the 2021 fire at Troon station.

Read the full feature.

Steve Medhurst also featured earlier this week on why Rail could be RSA's best kept secret.

More commercial insights

Get the latest insights from the people at RSA – helping to keep businesses safe to thrive.

Portrait photo of Steve Medhurst
Rail: Could this be RSA’s biggest secret?

3 June 2025

One of our best-kept secrets could be the success of our market-leading Rail product. Here, Steve Medhurst, RSA’s Global Transportation Specialism Leader, takes us through the recent Rail successes, and what’s to come next.
Portrait image of Sonya Bryson
One size does not fit all: the rise of traded SME

16 May 2025

As seen this week in the Insurance Times and written by Sonya Bryson, Commercial Lines Managing Director at RSA. Sonya Bryson argues that a closer relationship with brokers and their SME clients will help insurers offer businesses the right cover at the right cost.
Colin McPhie portrait image
Risk engineering - a major differentiator

17 September 2024

Colin McPhie, Specialty Lines Customer Director at RSA, shares how selecting the right cover and risk consulting offering can be a major benefit.
  1. News
  2. Commercial insights
  3. Disruption to control

On this site

  • About us
  • Our commercial products
  • Our personal products
  • Careers hub
  • View all news and guides

Regulatory

  • Modern slavery and human trafficking
  • Employers' liability register
  • Credit ratings

Help and support

  • Contact us
  • Claims
  • Insurance enquiries
  • Broker support
  • Make a complaint
  • Report fraud

Follow us

  • LinkedIn icon 16x16

    Linkedin

  • Black X Social media logo, formerly known as Twitter.

    X

  • YouTube logo

    YouTube

Royal & Sun Alliance Insurance Ltd (No. 93792). Registered in England and Wales at St. Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Registration No. 202323). Calls may be recorded and monitored.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

You can manage the cookies we set on your computer/device in .

Sitemap
Terms and conditions
Privacy notice
Cookies policy
Accessibility
ELTO
Social media commitment