It was great to connect with so many brokers and partners at this year's BIBA conference. We hope you enjoyed the event just as much as our RSA colleagues did. If you didn't make it this year, don't worry - we've put together some of the highlights and key moments for you to look back on.

Video content cookie policy
As you have previously rejected marketing cookies across RSA's site, this video is unable to play. If you wish to view this video, please allow marketing cookies.
What were the key focuses for this year's conference?
This year, we were the principal sponsor of BIBA for the very first time. We brought a strong presence to the conference, and our focus was all about moving forward with confidence, building stronger partnerships, and working smarter with you, our brokers.
This year’s BIBA experience was a live expression of our Together. Forward. Stronger. positioning. From the conversations we had to the materials we shared, it was all about helping our brokers and partners feel the difference in how we support them, now and in the future.
Key moments from the conference
There were some incredible sessions throughout the conference, and lots of our own people representing RSA and speaking about hot topics across the industry:
- Adele Sumner, RSA's Head of Counter Fraud and Financial Crime, took part in a Fringe Session. Adele spoke passionately about fraud in the insurance market, and highlighted how technology is revolutionising insurance investigation - emphasising the need for insurers to build a broker-specialist fraud network.
- Michael Gregory, RSA's Director of Underwriting Strategy for UK and International, sat on the panel session ‘Insurance Capacity for the New Era’. The talk urged that a strong tripartite relationship between broker, insurer and customer is key in navigating emerging risks. Michael also spoke to BIBA TV and reinforced the need for adaptation to be the industry’s focus rather than mitigation, in the midst of climate change.
- Alan Houston, RSA's Strategic Sales and Accounts Director, spoke on what being a BIBA sponsor means and what a new era of insurance will look like for RSA. He also touched on our re-brand to Intact later this year, focusing on our service proposition and some of the milestones we've achieved so far.
While our stand was the hub of our BIBA presence, much of the week’s energy and impact came from the moments in between. We kicked off Wednesday morning with a broker wellness breakfast, hosted at the Radisson and featuring guest speaker Liz Earle MBE, entrepreneur and wellness advocate. Her insights into personal and professional wellbeing and how we lead with purpose and values, created a refreshing start to the day and sparked great conversations with our invited broker guests.
In the evening, we welcomed key partners to an exclusive RSA drinks reception and VIP dinner at Manchester’s iconic Stock Exchange, offering a brilliant setting for networking.
Thursday morning began with the Women in Insurance breakfast, which celebrated leadership, inclusion, and industry progress,. Another energising start that reflected the Together. Forward. Stronger. mindset.
We also proudly supported the Young Broker Day. We welcomed the next generation of insurance professionals to our stand for a Q&A with senior leaders, and offered insight into how we’re building a more connected and inclusive industry.
Highlights in the words of our RSA colleagues
Take our word for it, and hear what some of our colleagues had to say about this year's conference: