Legal expense issue

Find the details you need to make a new legal expense claim, or check on your existing claim.

In the event of a claim, please contact us. Our claims team will appoint our uninsured loss recovery partner.

Call us

0330 100 0565

Phone opening hours

Monday to Friday: 9am to 5pm

Email us

promise.motorclaims@uk.rsagroup.com

Queries about existing motor legal expense claims can be made to our partner, Carpenters.

Response times

We aim to respond within 5 working days.

Carpenters Law

0330 995 4410
rsalaw@carpenters-law.co.uk

Arc Legal Assistance are our support partner for Commercial Legal Expenses Insurance.

They will provide:

  • Customer support through an advice helpline
  • Claim notification through an online portal

Claims can be made by contacting the Claims Notification and Advice Line numbers contained in policy wordings, please have the policy number, current schedule and policy booklet reference or scheme reference available. The Advice Line continues to be serviced by Lyons Davidson who will forward any claim notification to the LEI provider.

Arc Legal Assistance

0344 770 9000
claims@arclegal.co.uk

Address: Lodge Lane, Langham, Colchester CO4 5NE.