Legal expense issue
Find the details you need to make a new legal expense claim, or check on your existing claim.
In the event of a claim, please contact us. Our claims team will appoint our uninsured loss recovery partner.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
promise.motorclaims@uk.rsagroup.com
Queries about existing motor legal expense claims can be made to our partner, Carpenters.
Response times
We aim to respond within 5 working days.
Carpenters Law
Arc Legal Assistance are our support partner for Commercial Legal Expenses Insurance.
They will provide:
- Customer support through an advice helpline
- Claim notification through an online portal
Claims can be made by contacting the Claims Notification and Advice Line numbers contained in policy wordings, please have the policy number, current schedule and policy booklet reference or scheme reference available. The Advice Line continues to be serviced by Lyons Davidson who will forward any claim notification to the LEI provider.
Arc Legal Assistance
0344 770 9000claims@arclegal.co.uk
Address: Lodge Lane, Langham, Colchester CO4 5NE.