Liability claims (EL&PL)
Find the details you need to make a new liability claim, or check on your existing claim.
Injury claims
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
newliabilityclaims@uk.rsagroup.com
Please include your RSA policy number in your email.
Response times
We aim to respond within 2 working days.
If you need to contact us by post, our address is: RSA Care, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your claim handler, or get in touch with us by email or phone.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
Response times
We aim to respond within 5 working days.
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
liability.overseas@uk.rsagroup.com
Please include your RSA policy number in your email.
Response times
We aim to respond within 2 working days.
If you need to contact us by post, our address is: RSA Care, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your claim handler, or get in touch with us by email or phone.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
Response times
We aim to respond within 5 working days.
Non-injury claims
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
newliabilityclaims@uk.rsagroup.com
Please include your RSA policy number in your email.
Response times
We aim to respond within 2 working days.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your claim handler, or get in touch with us by email or phone.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Response times
We aim to respond within 5 working days.
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
real.estateteam@uk.rsagroup.com
Please include your RSA policy number in your email.
Response times
We aim to respond within 2 working days.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your claim handler, or get in touch with us by email or phone.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
Response times
We aim to respond within 5 working days.
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
newliabilityclaims@uk.rsagroup.com
Please include your RSA policy number in your email.
Response times
We aim to respond within 2 working days.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your claim handler, or get in touch with us by email or phone.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Response times
We aim to respond within 5 working days.
Phone opening hours
Monday to Friday: 9am to 5pm
Email us
liability.overseas@uk.rsagroup.com
Please include your RSA policy number in your email.
Response times
We aim to respond within 2 working days.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your claim handler, or get in touch with us by email or phone.
Call us
Phone opening hours
Monday to Friday: 9am to 5pm
Response times
We aim to respond within 5 working days.
Additional contacts
If you need to escalate an injury claim, contact one of our team leaders:
If you need to escalate a non-injury claim, contact our team leader: