FAQs
To save you time and effort we've put together FAQ pages for some of the things we're asked about every day. Whether it's product specific, or related to an event or update you'll find the answer here.

Live Chat FAQs
Brokers using RSA Live Chat tell us it makes trading with us easier, simpler and faster. Within a couple of clicks, you can talk directly to one of our underwriters.

Covid-19: Commercial lines FAQs
We are working as hard as possible to make sure that our employees can continue to provide services and support to you and to customers.

Covid-19: Personal lines FAQs
We are asking that all customers contact their brokers for support and advice in the first instance. The contacts and FAQs on this page are intended to support you to manage these enquiries.

Properties FAQs
Find answers to the most commonly asked questions about E-traded properties.

Mini Fleet FAQs
Got a question about Mini Fleet? We've made a comprehensive list of some of the general questions you might have about our Mini Fleet cover.

Van and Business Car FAQs
We've answered some of the questions we get asked the most about our Van and Business Car product. Hopefully you'll find what you're looking for here but if you can't please don't hesitate to get in touch with us!

Nationwide Vehicle Accident Repair FAQ's
On Thursday 3rd September, Nationwide sold their business to Redde Northgate and as a result are no longer part of our strategic motor repair network.

Tradespeople and Homeworkers FAQ's
Find the answer to some of our most frequently asked questions about our Tradespeople and Homeworkers product here.