Enhancing your Professional Indemnity online journey

Recently, we've made some changes to how you e-trade our Professional Indemnity product online.

4 December 2024

Read time: 4 minutes

At RSA, we listen to feedback from our brokers and customers, leading us to make informed decisions on making improvements to our products and services. As well as making enhancements to our Management Liability products in the last 12 months, we've also completed a full review of our Professional Indemnity product on RSA Online - our e-trade system.

In October 2024, we made some changes and enhancements to the e-trade journey for the PI product, which included:

A clearer online journey
Improved referral rules
Optimised risk capture questions for clarity and ease
Split media and IT journeys, for more accurate and relevant question sets
More on screen help text and signposting, making the online journey easier to navigate

Watch our broker webinar

In December, RSA's Ed Ambrose (Head of Professional Indemnity) and Leonie Soul (Product and Channel Manager) hosted a webinar for our brokers around the PI online journey enhancements.

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Our Professional Indemnity product

Professional Indemnity insurance helps protect businesses that provide advice and services from issues such as professional negligence, breach of contract and more.

For small and mid-market businesses

Small businesses:

For businesses with a turnover of less than £1 million, we offer fast and efficient e-trading. You can quote and bind trades in minutes.

Mid-market businesses:

For businesses with a turnover of more than £1 million, our specialist regional underwriters will work closely with you to create the right solution for the business.

Get a quote

Standard cover, plus extras

As standard, our PI product provides cover for civil liabilities incurred in connection with the conduct of professional business, including:

Breach of professional duty
Liability for dishonest acts
Libel and slander liability for damage to documents
Infringement of intellectual property rights
Adjudication and arbitration awards
Other types of civil liability, unless specifically excluded

For Design and Construction we also cover:

Duty to warn under the professional activities and duties definition
Up to £100,000 for prosecution defence costs
Mitigation costs included

We also offer additional covers and modular cover (e-trade only). Find out more on our PI product page.

Professional Indemnity insurance

Our appetite

Examples of businesses we target:

Accountants
Business and management consultants
Design and construct
Engineers
IT and media professionals
Property professionals

Get a quote

Calling all climate professionals

This month, we have launched a new Professional Indemnity product - a first-of-its-kind insurance designed for climate experts. Providing specialised coverage, exclusive content offering insights on climate risks, and support from a dedicated, in-house claims team. Find out more about this new product.

Why choose RSA?

As well as constantly looking at ways to enhance our products, there are lots of other reasons to choose to trade with us.

Easy, efficient online quotes

You can e-trade with us on a range of products, from Business Combined and Shops, to Management Protection and Cargo.

Small Business insurance

An expert claims team

From first notification to prompt and fair settlement, we aim to respond to new claim emails within 3 hours, helping businesses get back on track sooner. Our ProFin claims teams are based here in the UK, and so claims are primarily handled by our in-house team of experts.

Find out more about claims

Business Support Hub

RSA have partnered with Farillio to create RSA Business Support. A 24/7 resource hub where you can find useful tips, guides, documents and legal templates all in one place.

You will have access to videos, guides, templates, workflow tools and so much more across a range of topics. All with the aim of helping you and your business to thrive.

Learn more about RSA Business Support

Carmen Rowe

Carmen is part of the content team at RSA, and has over 6 years experience in copywriting. She can usually be found on a beach or reading a good book.