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Photo of RSA colleagues at AIRMIC 2025
That's a wrap: Highlights from Airmic 2025

16 June 2025

Last week, we attended the annual Airmic conference - a key event for industry customers on the Specialty Lines and Risk Consulting calendar. Find out what went on, the key highlights and any takings from the event.
Helicopter flying over forest
Introducing our new Forces Family Support policy

20 May 2025

With VE Day happening this month, to mark the occasion we're proud to introduce our new Forces Family Support Policy. Find out why this matters to us and our colleagues.
Photo from BIBA 2025 of people gathering at the RSA stand
Inside the action: Highlights from BIBA 2025

16 May 2025

This week, we made our way down to British Insurance Brokers’ Association (BIBA) conference in Manchester. BIBA is Europe’s largest annual insurance broking event, attracting over 9,500 attendees, more than 230 exhibitors and featuring over 50 influential speakers.
Young people walking together
Supporting UK Youth to build resilient communities

12 May 2025

We’re expanding our charitable partnership to empower more young people through our ‘Building Aspirations’ programme. Find out more about this, as well as our charitable impact in 2024.
Ken Norgrove
Ken Norgrove outlines timeline behind RSA’s rebrand to Intact

1 May 2025

RSA will rebrand as Intact in October 2025. Speaking to Insurance Post, RSA's CEO Ken Norgrove emphasised that the move is about unifying the business under one brand. Find out more about what the rebrand, as well as timelines.
Photo of Plock Court wetland flooded
Harnessing the power of nature to manage flood risk and build climate resilient communities

24 April 2025

We’re delivering natural flood management alongside our charity partners: The Wildlife Trusts and Gloucestershire Wildlife Trust.
RSA insurance company logo with Intact company logo. RSA is now part of Intact.
RSA to rebrand as Intact Insurance

14 April 2025

Today, RSA has announced we will rebrand and change our name to Intact Insurance by the end of 2025. Hear from Ken Norgrove, RSA UK and International’s CEO, and Charles Brindamour, Intact Financial Corporation’s CEO, on what the rebrand means for us and our customers.
Close up of hand on steering wheel
RSA expands enhanced claims portals to include Commercial Motor claims

2 April 2025

Today marks another significant milestone on RSA’s digital claims roadmap. This reinforces our commitment to delivering best-in-class service.
Two men with young child on bed
Reflecting on a year of our Equal Parental Leave Policy

11 March 2025

In January 2024, we launched our Equal Parental Leave Policy which set out to allow our colleagues to enjoy those first months of parenthood, and to rebalance the responsibilities of care. Hear from RSA colleagues who are utilising the policy this year.
RSA e-trade products achieved Defaqto 5-Star rating

6 February 2025

Based on facts, not opinions: Defaqto’s independent 5 Star assessment supports our claims of comprehensive high-calibre cover for brokers’ clients.
Exterior RSA London office
See us in a different light

29 January 2025

Explore some of the reasons why you should choose RSA, so you can really see the light.
Man in shirt holding a mug looking at laptop.
Enhancing your Professional Indemnity online journey

4 December 2024

Recently, we've made some changes to how you e-trade our Professional Indemnity product online.
Office building shot
Exciting enhancements to our Property and Offices products

23 October 2024

Check out some changes we've made in the last 12 months to our Property and Offices products, making it easier for you to trade more business.
Photo of UK Youth representatives
Continuing our partnership with UK Youth

1 October 2024

We explore how our partnership is progressing, as well as introducing our 4 'Building Aspirations' Local Leads.
Armed Forces Covenant Gold Award logo
RSA receives Gold Award

5 September 2024

For support of the Armed Forces community.
Apprentice in classroom
Giving back through the Apprenticeship Levy

28 August 2024

Discover how RSA is investing in future talent through support of the Apprenticeship Levy.
RSA employee on laptop
RSA achieves Platinum Payroll Giving Quality Mark

22 August 2024

Employees donate over £115,000 since January, boosted by enhanced company matching program.
Our partnership with The International SeaKeepers Society

8 August 2024

We've signed up to support SeaKeepers' global 'Citizen Science' programme.
Man in shirt holding a mug looking at laptop.
A significant step forward for claims

18 July 2024

RSA launches new online claims portals. Discover how we are improving the claims experience.
Photo of UK Youth representatives
Our partnership with UK Youth
We've launched a two-year partnership in Manchester and Liverpool with leading national youth work charity UK Youth.
Insurance Times logo
The results are in!

30 May 2024

The Insurance Times have released their 2024 annual eTrading broker survey results. Find out how RSA ranked.
RSA's Peterborough litter volunteers
How does RSA show up as a force for good in society?
Catch up on our 2023 highlights, from achieving our goals to what we've been proud to achieve.
Photo of child in Naunton Park digging a flooded corner
Wet and wild in Gloucestershire

18 March 2024

One year in: what we’ve achieved in partnership with Gloucestershire Wildlife Trust and what’s in store for 2024
RSA, FarmWeb and NIG logos
NIG and FarmWeb FAQs
Keep up to date with our latest FAQs on the integration.
Read more
Making strides with Mencap, RSA Ability’s charity partner
Learn about RSA's charity partner, Mencap, and how we're working with them to make strides. Hear from James Stone, RSA's Mencap-supported intern, on his experience so far.
Leonardo da Vinci Vitruvian man
Celebrating International Men's Day at RSA
This International Men's Day, we hear from men across the business on what they love about being a man in 2023.
Menopause word in blocks
Celebrating 2 years of menopause support at RSA
It’s been 2 years since we began the project to improve awareness, education and support for menopause at RSA. We catch up with our menopause champions on how it's going.
Ignatius Sancho
Celebrating Black History Month: Ignatius and Ann Sancho’s legacy unearthed from RSA Archives
By Anshuman Bhalla, Risk Manager and member of REACH employee resource group.
7 MINS READ
Emily Fraser image
Thinking differently: why we should celebrate neurodiversity
We caught up with Emily Fraser, Underwriting Strategy and Excellence Director for RSA’s UK and International Business, and IFC Group Ambassador for Neurodiversity.
Flora Osei
You can’t be what you can’t see
This Black History Month we’re celebrating black women at RSA. Take a watch of this video with the fabulous Flora Osei, RSA’s Human Firewall, as she talks candidly about her career, perceptions and experience as a black woman working in insurance.
Barbara O’Reilly, Global Network Director meeting General Dallaire, Force Commander of the United Nations Assistance Mission for Rwanda and founder of the Dallaire Institute, who recently visited the London office for a special in-person event.
Meeting one of my heros
Barbara O’Reilly, Global Network Director, shares a blog post about her past aid work in Rwanda and what it felt like to meet one of her long-time heroes, General Dallaire, Force Commander of the United Nations Assistance Mission for Rwanda and founder of the Dallaire Institute, who recently visited our RSA's London office for a special in-person event.
RSA worker in her Easter bonnet at the 1950 parade.
Unlocking RSA’s past for the future
Tracey Fisher, Archive and Historic Records Director, shares her thoughts on RSA’s fascinating 300 year history, and how her experience at RSA has led her to such a unique new role looking after RSA’s archives.
5 MINS READ
Kat sitting with her daughter.
Coming out podcast
Listen to a moving and memorable conversation from colleagues Gail Hardy, Katherine Litchfield, Paula Keeley and Maria Bird.
Vulnerable customers image 1
Ask the experts: Q&A with David Lever and Kat Litchfield on vulnerable customers
Customer Experience Strategy Managers David Lever and Kat Litchfield share their insights from strengthening our services for vulnerable customers
Georgina Farrell RSA
Embracing equity - helping colleagues to amplify their voice
Georgina Farrell, Chief People Officer at RSA shares her thoughts on the role of empowerment in achieving equity at work, and how equity is the foundation of equality.
Older lady on the beach with 2 small children
Launching Intact Financial Corporation’s Social Impact Report
Take a look at this year’s Social Impact Report to find out how Intact and RSA have made progress on our commitment to build resilient communities
NMA and RSA ceremony and salute
Honouring fallen RSA colleagues at the National Memorial Arboretum
RSA unveils memorials at the National Memorial Arboretum where our colleagues attended a service of dedication.
5 MINS READ
Flooding image in the UK
Continuing our commitment to building climate resilient communities
RSA announces our new climate partnership with The Gloucestershire Wildlife Trust.
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Case studies

Discover more about how we support our partner relationships, and real-life stories on how we aim to make a difference in the world and to our customers.

Construction worker on balcony of housing
Providing healthcare support for an injured employee abroad

16 June 2025

As part of our Accident and Health cover at RSA, both companies and their employees are covered. You'll have peace of mind knowing you’re covered for accidents not just in the UK, but also abroad when travelling on business. In this particular case, we explore what happened when an employee of an insured company sustained injuries whilst working in Europe.
Aerial shot of construction worker carrying materials
Delivering positive outcomes in times of need: How a catastrophic incident turned into a positive ending

24 March 2025

We know just how important it is to support our customers in times of need, and that’s exactly what our claims experts did after a life-altering construction site incident took place.
Lytx dashcam technology in situ in drivers cab
Reducing risks on the road

1 October 2024

This case study explores how we've helped our fleet customers to become more resilient. We share how the team identify risks and prevent claims.

Insurance news

Explore news and articles from the world of insurance.

Solar panels from behind
The role of the insurance sector in the energy transition - photovoltaic installations

8 October 2024

The early involvement of insurance companies is essential for the development and financing of technologies that facilitate the energy transition. Clear standards offer improved risk control, ensuring that these technologies are as safe, reliable and resilient as possible.
Security camera.
Protecting your business from burglary and theft

3 October 2024

Burglary and theft are the most common crimes suffered by UK businesses. Explore the importance of properly securing your site, key risk factors, and controls to consider.
Cargo ship in sea
Weathering the storms ahead: The impacts of climate change on the marine sector

17 September 2024

We have partnered with Emerging Risks to explore how the posing and imminent risks of climate change are impacting how we take action against current and future challenges. The industry can't afford to sit back - it needs to act now.
Side view of modern apartment building
Sustainable innovation - property and sustainability

22 August 2024

Tony Collman, Underwriting Leader at RSA, explores how property owners can build a sustainable future. From effective risk management to materials used, there are many ways in which developers and property owners can become more sustainable.
Lorry after a theft
Tackling cargo crime in 2024

15 August 2024

Cargo theft is on the rise in the UK. With the help of our technical expert, Malcolm Kirkbride, this article offers handy insights and guidance on the topic.
White vans parked in car park
Vehicle parts shortages

30 May 2024

Delays in obtaining some parts continue. We explain what the issues are and how this may impact your repair.
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Commercial insights

Get the latest insights from the people at RSA – helping to keep businesses safe to thrive.

Close up of train seats
Disruption to control

9 June 2025

As seen last week in Rail Professional Magazine, RSA's Steve Medhurst (Global Transportation Specialism Leader) and Nigel Probert (Technical Claims Manager) talk about the role of claims in risk management.
Portrait photo of Steve Medhurst
Rail: Could this be RSA’s biggest secret?

3 June 2025

One of our best-kept secrets could be the success of our market-leading Rail product. Here, Steve Medhurst, RSA’s Global Transportation Specialism Leader, takes us through the recent Rail successes, and what’s to come next.
Portrait image of Sonya Bryson
One size does not fit all: the rise of traded SME

16 May 2025

As seen this week in the Insurance Times and written by Sonya Bryson, Commercial Lines Managing Director at RSA. Sonya Bryson argues that a closer relationship with brokers and their SME clients will help insurers offer businesses the right cover at the right cost.
Portrait image of Thomas Hardy
How construction insurance is evolving to meet the industry’s biggest challenges

10 March 2025

Thomas Hardy, Head of Property and Construction, Engineering and Renewable Energy at RSA, tells us how the construction industry continues to face into several tough challenges.
Portrait image of Sonya Bryson
One year in: Sonya Bryson on making RSA the ‘insurer on speed dial’ for brokers

27 February 2025

Since stepping into her role leading RSA’s Commercial Lines business last May, Sonya Bryson has been focused on making it easier for brokers to do business with us. First seen in Insurance Age, she reflects on the past year and what’s next for 2025.
Portrait image of Sally NG in RSA's London Office
AI as a catalyst for smarter underwriting and insurance innovation

6 February 2025

As first seen in Insurance Times, Sally NG, RSA's Change and Technology Delivery Director, explores how RSA is leveraging automation and AI powered data ingestion to streamline underwriting, increase efficiency and speed to brokers.
Ken Norgrove
What it takes to achieve net zero

4 February 2025

As the race towards achieving net zero emissions accelerates, the insurance industry is uniquely positioned to drive and enable the low-carbon transition. Ken Norgrove, UK&I CEO of RSA Insurance, outlines insurers’ role in enabling the low-carbon transition and supporting UK economic growth.
Plain Numbers working together logo.
Unlocking the power of Plain Numbers: Why brokers need to know

24 September 2024

Understand the potential of Plain Numbers to raise awareness and help improve the way we communicate with brokers and customers.
Michael Gregory head shot in black and white.
Risk engineering - geospatial intelligence is an important differentiator

23 September 2024

Michael Gregory, Director of Underwriting Strategy at RSA, shares how the use of geospatial intelligence is on the rise, and the benefits it can provide.
Colin McPhie portrait image
Risk engineering - a major differentiator

17 September 2024

Colin McPhie, Specialty Lines Customer Director at RSA, shares how selecting the right cover and risk consulting offering can be a major benefit.
Portrait image of Lachie Brown.
Risk engineering - is AI the differentiating factor?

10 September 2024

Lachie Brown, Risk Consulting Team Leader at RSA, shares how AI is proving to be a game changer, and what the benefits of the technology are.
Portrait image of Andy Jones
Risk engineering - it's important to differentiate

3 September 2024

Andy Jones, Risk Consulting Director at RSA, shares why risk consulting is a key differentiator between insurance offerings.
Construction workers talking on rooftop
Contractor risk management in construction

28 August 2024

RSA explores health and safety hazards associated with using contractors in the construction industry. We also share effective risk management measures that could help safeguard your business.
Man writing code on a laptop
Digitalisation of commercial insurance: the challenges and opportunities explored

28 February 2024

Explore the challenges and opportunities of the digitalisation of commercial insurance.
View of the road ahead
Commercial insurance trends 2024
Find out what trends might shape commercial insurance in 2024, as well as concerns and insights looking ahead.
London city skyline
Closing the gap; the London Market must address its talent shortage
RSA Insurance discusses the London Market’s talent gap issue and the steps it must take to address the gap.
risk image including domino effect on people
How to make a scheme flourish
Insurance schemes represent a great solution for serving customers with specialist requirements. We explain why the rewards for the customer, broker and insurer are hard to match.
Greener railways of the future
Hydrail: On track for a greener future
The rail sector is looking for ways to reduce its carbon emissions and secure a greener future and hydrogen-powered trains and infrastructure represents one option that several rail operators are currently exploring.
image of UK money including notes and coins
Independent brokers; macroeconomic challenges and forward planning
How uncertain macroeconomic and geopolitical times are being felt both in consumers’ wallets and across all sectors of the UK economy.
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