We chat to our Glasgow underwriters, Stephen McClure and Michael McKenna about how they are supporting brokers with Live Chat.

Stephen Michaels, SME Product and Channel Leader gives his thoughts on the current UK property market.

Our new look website has a lot of new features. As well as a fresh design we've built in lots of features to make doing business with us easier. We've listened to your feedback to hopefully make getting in touch and finding the right information plain sailing.

We are looking at ways to simplify our proposition. Part of this work includes reviewing some of our policy wordings to bring a greater degree of clarity and understanding for our customers.

Listen to our SME Director, Rob Flynn, discussing the latest on Live Chat which sits at the heart of our improved service model.

As of the 23rd October Inspire Insurance Services Ltd (“Inspire”) has been ordered by the Financial Conduct Authority to cease all regulated activity pursuant to section 55L of the Financial Services and Markets Act 2000.

A happy workforce is a productive workforce. We look at ten ways collaboration and agility can inspire business success.

At the moment customers just want to make sure their businesses survive. Plain and simple. It's likely they aren’t going to be in the mood for a hard sell.

In this podcast, we take a look at managing customer relationships with Alex Hardy, Sales Director of our UK Commercial Lines division.

There are five principles that should guide a bright customer-facing future, drawing on our own experiences at RSA in keeping our workforce fully connected with brokers

With remote working here to stay, it’s time to consider some long-term adjustments to how businesses operate, not only from a technological standpoint, but from a human one, too.

In this podcast, we are joined by Alex Hardy, Sales Director, UK Commercial Lines, Tony Bough, Head of Health, Safety & Wellbeing and Maren Burrows our UK Diversity & Inclusion Lead.