News and Insights

Making it easy for you to do business with us is important, which is why we've evolved our e-trade service model and will be turning our phone lines back on.

We chat to our Glasgow underwriters, Stephen McClure and Michael McKenna about how they are supporting brokers with Live Chat.

Listen to our SME Director, Rob Flynn, discussing the latest on Live Chat which sits at the heart of our improved service model.

Our new look website has a lot of new features. As well as a fresh design we've built in lots of features to make doing business with us easier. We've listened to your feedback to hopefully make getting in touch and finding the right information plain sailing.

As of the 23rd October Inspire Insurance Services Ltd (“Inspire”) has been ordered by the Financial Conduct Authority to cease all regulated activity pursuant to section 55L of the Financial Services and Markets Act 2000.

We are reviewing our existing product portfolio, assessing where we have unnecessary complexity and reducing the number of similar products we currently offer.

This blog, written by our rail specialist, Steve Medhurst looks at the European Commission's 'European Year of Rail' campaign.

Industrial fryers are one of the most common causes of kitchen fires in kitchens of all sizes. Discover essential insights from RSA experts – read more.

Supply chain crime is rife in the UK, with an annual cost of £95m. See how RSA expert Paule Mayoh helps businesses protect themselves. Read on.

Steven Watson & Mandy Hunt, give their views on the London Market and why it’s important to have a robust and resilient London Market presence.

With remote working here to stay, it’s time to consider some long-term adjustments to how businesses operate, not only from a technological standpoint, but from a human one, too.

In this podcast, we take a look at managing customer relationships with Alex Hardy, Sales Director of our UK Commercial Lines division.

When faced with a challenge to create a completely new product, our fleet experts partnered with a niche Insurtech to create a completely bespoke, innovative solution for a growing sector.

When a fire devastated the preparation room of a fish and chip shop, impressive collaboration with the broker, buildings insurer and customer ensured they were back up and running in a matter of days.

Follow how we partnered with insurtech, Superscript, to evolve its commercial insurance offering, providing subscription-based insurance for small, independent businesses.

Impressive cross-class teamwork resulted in a comprehensive package proposition to secure new business in property, fleet, financial lines and claims.

Find our how our underwriting and risk experts were challenged with providing cover for a unique aero research facility in the UK.

Find out how our experts understood the requirements for this client, helped them identify their risks and ensure their cover requirements were fully met with a comprehensive value-added solution.