Frequently asked questions

To save you time and effort we've put together FAQ pages for some of the things we're asked about every day. Whether it's product-specific, or related to an event or update, you'll find the answer here.

RSA insurance company logo with Intact company logo. RSA is now part of Intact.
RSA and Intact rebrand FAQs
Keep up to date with our latest FAQs on the RSA and Intact rebrand.
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RSA, FarmWeb and NIG logos
NIG and FarmWeb FAQs
Keep up to date with our latest FAQs on the integration.
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Claims Broker Portal FAQs
Find answers to the most commonly answered questions about our claims Broker Portal.
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Target Market Statements FAQs
Here you'll find the most frequently asked questions about our Target Market Statements.
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e-trade System FAQs
Here you'll find the most commonly asked questions about our e-trade systems, including RSA Online and Acturis.
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Business Combined FAQs
Find answers to the most commonly answered questions about our Business Combined product.
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Shops FAQs
Find answers to the most commonly answered questions about our Shops cover.
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Offices FAQs
Find answers to the most commonly answered questions about our Offices cover.
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Pubs, restaurants and hotels FAQs
Find answers to the most commonly asked questions about our Pubs, Restaurants and Hotels cover.
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Broker support

If you're an RSA-registered broker or looking to trade with us, we're here to support you.
Broker support