Loss adjusting services
With a comprehensive geographical spread across the UK, our in-house service delivers a fast and efficient claims experience through tailored loss adjusting solutions.
An expert team
All of our adjusters and our appointed experts are professionally qualified and dedicated to manage both straightforward and complex damage claims, including business interruption.
We are experts in the unique handling of both first and third party claims. Using the most up-to-date technology and an award winning customer-friendly portal for uploading photos, videos and documents, we are here to assist in the speedy valuation and settlement of claims.
Benefits
By not relying on an outsourced provider, our loss adjusting service guarantees the quality of a claims experience, helping to develop meaningful on-going relationships with brokers and customers and act with full authority to settle and pay claims.
Get to customers quickly
Receive meaningful customer contact within 24 hours, with same day urgent visits where possible.
Focus on critical decisions
Our decisions on liability will always be timely.
Deliver clear action plans
An action plan communicated within five days with immediate, visible steps to resolution.
Keep your business moving
Interim payments are fast. We aim to settle claims less than £100k within 30 days.
Combining expertise and project managed processes
Specialist handlers for your claims
We aim to make the claims process as quick and stress-free as possible. By using both in-house and field-based loss adjusters, as well as utilising new technology, we can make the process smooth and simple.
In-house office-based loss adjusters
Utilising their established adjusting experience, and supported by use of video technology, our Loss Adjusting Service delivers swift assessment and settlement of suitable losses typically up to £10,000.
Field-based loss adjusters
Carrying out face-to-face assessments on site for losses of higher value and complexity, typically less than £10,000.
By getting our decision makers to site immediately, we are able to confirm policy liability and agree an immediate reinstatement plan and/or payment as appropriate with customers, providing reassurance and confidence that things will get back to normal, as quickly and efficiently as possible.
Additional field capacity
Sedgwick, partners with our own Loss Adjusting Service, provides flexible access to additional capacity ensuring full geographical coverage and stability of service, especially during times of surge.
In-house office-based loss adjusters
Utilising their established adjusting experience, and supported by use of video technology, our Loss Adjusting Service delivers swift assessment and settlement of suitable losses typically up to £10,000.
Field-based loss adjusters
Carrying out face-to-face assessments on site for losses of higher value and complexity, typically less than £10,000.
By getting our decision makers to site immediately, we are able to confirm policy liability and agree an immediate reinstatement plan and/or payment as appropriate with customers, providing reassurance and confidence that things will get back to normal, as quickly and efficiently as possible.
Additional field capacity
Sedgwick, partners with our own Loss Adjusting Service, provides flexible access to additional capacity ensuring full geographical coverage and stability of service, especially during times of surge.
Major Loss and Construction Unit
Our team of major loss adjusters are dedicated to dealing with the largest and most complex claims, typically those exceeding £100,000 in value.
Identifying key issues, they steer the recovery strategy and protect customers' financial and reputational interests.