Worldwide Expertise

Multinational companies need a consistent, high quality, global approach to claims servicing with local market expertise. Our global network of more the 170 countries and territories means we have the local contacts and the right expertise to resolve claims fairly – however complex.

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Run Globally

We have a central office in the UK for international claims – but all our local offices and network partners have delegated authority to handle claims up to an agreed financial threshold or complexity.

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Act Locally

We believe claims are best handled in their country of origin, so our claims service is delivered locally by our established network of trusted claims agents and adjusters to agreed service standards.

Financial Protection

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Dedicated information platform

You can monitor all transactions and claim progress, with claims recorded within 24 hours.

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Local offices indemnified

Every office is indemnified against the financial impact of transactions across our global network (up to £5m).

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Guaranteed full settlement

We guarantee settlement of all premium claims balances on all valid claims, in full.

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Dedicated claims handler

A single point of contact, managing your claim from start to finish

Expertise forged by strong relationships

We understand the challenges faced by a multinational company across business segments, so we establish strong relationships with the customer and broker before policy inception and maintain proactive communication throughout.

Make a claim

If you need to make a claim, you can find all the information you need here

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Commercial insurance

Find out more about our commercial insurance products.

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Helping businesses stay safe and resilient

Find out more about RSA Risk Consulting.

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Brokers and partners

A partnership with RSA can make your business more flexible, efficient, and profitable.

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