Construction, Engineering and Renewable Energy claims (CE&RE)
Find the details you need to make a new CE&RE claim, or check on your existing claim.
Option 1: email us
construction.powerengineering@uk.rsagroup.comWe aim to respond within 2 working days.
Please include the following essential details, it makes the process much quicker:
- RSA policy number
- Policyholder name
- Date of loss
- Circumstances
- Location, including postcode
- Policy schedule
- Policy wording
- VAT status
We may also ask you for:
- Original purchase invoice (OPI)
- Make, model and serial number
- Year of manufacturer (YOM)
- Replacement estimates
- Crime reference number, including police information (if the claim involves theft)
There may be other information we need from you - our claims handlers will be in touch if so.
If you need to post any documents to us, our address is: RSA, Property Claims, PO Box 256, Wymondham NR18 9DQ.
Option 2: call us
0330 102 4026Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Track claims online
Access all the information about an existing claim, including its current status, with RSA Claims Online.
Claims Online (Brokers only)
Details may not be available for some specialty lines claim classes.
Call us
0330 102 4026Monday to Friday: 9am to 5pm
Email us
construction.powerengineering@uk.rsagroup.comWe aim to respond within 5 working days.
If you need to escalate a claim, contact our Major Loss and Construction Unit Loss Adjusting Leader:
Carol Bowie
07770 324 726carol.bowie@uk.rsagroup.com