Liability claims (EL&PL)
Find the details you need to make a new liability claim, or check on your existing claim.
Injury claims
Option 1: call us
0330 102 2810
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
newliabilityclaims@uk.rsagroup.com
We aim to respond within 2 working days.
Please include your RSA policy number in your email.
If you need to contact us by post, our address is: RSA Care, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Track claims online
Access all the information about an existing claim, including its current status, with RSA Claims Online.
Claims Online (Brokers only)
Details may not be available for some specialty lines claim classes.
Call us
0330 100 6479Monday to Friday: 9am to 5pm
Email us
liability.claims@uk.rsagroup.comWe aim to respond within 5 working days.
Option 1: call us
0330 102 2810
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
Liability.Overseas@uk.rsagroup.com
We aim to respond within 2 working days.
Please include your RSA policy number in your email.
If you need to contact us by post, our address is: RSA Care, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Call us
0330 100 6479
Monday to Friday: 9am to 5pm
Email us
Liability.claims@uk.rsagroup.com
We aim to respond within 5 working days.
Non-injury claims
Option 1: call us
0330 102 4257
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
newliabilityclaims@uk.rsagroup.com
We aim to respond within 2 working days.
Please include your RSA policy number in your email.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Track claims online
Access all the information about an existing claim, including its current status, with RSA Claims Online.
Claims Online (Brokers only)
Details may not be available for some specialty lines claim classes.
Call us
0330 102 4257
Monday to Friday: 9am to 5pm
Email us
liabilitydamage.tppdclaims@uk.rsagroup.com
We aim to respond within 5 working days.
Option 1: call us
01245 274 470
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
real.estateteam@uk.rsagroup.com
We aim to respond within 2 working days.
Please include your RSA policy number in your email.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Call us
01245 274 470
Monday to Friday: 9am to 5pm
Email us
real.estateteam@uk.rsagroup.com
We aim to respond within 5 working days.
Option 1: call us
0330 102 4257
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
newliabilityclaims@uk.rsagroup.com
We aim to respond within 2 working days.
Please include your RSA policy number in your email.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Call us
0330 102 4257
Monday to Friday: 9am to 5pm
Email us
Option 1: call us
0330 102 4257
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
liability.overseas@uk.rsagroup.com
We aim to respond within 2 working days.
Please include your RSA policy number in your email.
If you need to contact us by post, our address is: RSA, Third Party Liability, Damage and Products Claims, PO Box 256, Wymondham NR18 9DQ.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Call us
0330 102 4257
Monday to Friday: 9am to 5pm
Email us
liability.overseas@uk.rsagroup.com
We aim to respond within 5 working days.
Additional contacts
If you need to escalate an injury claim, contact one of our team leaders:
Philip Robertson (UK and Overseas)
07741 112 955
philip.z.robertson@uk.rsagroup.com
Janet Molloy (UK only)
If you need to escalate a non-injury claim, contact our team leader:
Adam Rigby