Professional Indemnity and Financial Lines claims (Profin including Cyber)
Find the details you need to make a new Profin claim, or check on your existing claim.
Option 1: call us
Horsham: 01403 232 308 or Glasgow: 01412 858 059
Monday to Friday: 9am to 5pm
Please have your RSA policy number ready.
Option 2: email us
Horsham: profin.claims@uk.rsagroup.com or Glasgow: profinglasgow.claims@uk.rsagroup.com
We aim to respond within 2 working days.
Please provide the following essential information and we'll confirm what documents you need to send us. We can only process the claim once we have received them all.
- RSA policy number (schedule and wording if available)
- Claimant name
- Project name
- Description of circumstances
- Quantum
- Date of first awareness
If you need to contact us by post, our address is:
RSA
Professional and Financial Risks
UK Claims
PO Box 509
Horsham
West Sussex
RH12 1WS
We may also ask you for all relevant correspondence including:
- Project file or client file
- Correspondence from claimant
- Chronology
- View on liability
Where possible no exchanges should be entered into with the claimant without our prior approval.
To get the latest on your claim, contact your account handler, or get in touch with us by email or phone.
Call us
Horsham: 01403 232 308 or Glasgow: 01412 858 059Monday to Friday: 9am to 5pm
Email us
Horsham: profin.claims@uk.rsagroup.com or Glasgow: profinglasgow.claims@uk.rsagroup.comWe aim to respond within 5 working days.
If you need to escalate a claim, contact our Professional Indemnity Team Leaders:
Miles Penfold
01403 234 327
miles.penfold@uk.rsagroup.com
Jacqueline Donald
01412 858 343If you need to escalate a claim, contact our Financial Risks Team Leader:
Julie Goodchild
01403 235 381
julie.goodchild@uk.rsagroup.com