Claims Online with RSA
Get all the information about an existing claim in one place with our online claims portal.
View your claims status
Easily find your customers claim reference number, whether we have registered their claim or if their claim has been closed.
You can check when we have issued correspondence relating to the claim. Our Claims team can also show updates on specific actions or further information we may require.
All the details in one place
Easily locate details of estimate changes, payments or recoveries made on the claim, as well as any third party details or service providers.
Motor claims in real time
See when our engineers authorise repairs on a vehicle or deem it a total loss in real-time.
Locating claims when time is of the essence
Simply search by:
- RSA claim reference
- Policy number
- Policyholder name
- Vehicle registration number for Motor claims
- Specific date range.
Commercial insurance claims
We're here to help get people and businesses back on track. Our dedicated claims teams are on hand to help you make or check the progress of your claim.